Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical delivery timeframe for furniture?
Most in-stock furniture items are delivered within 5-10 business days. Custom orders or larger upholstery pieces may take 4-6 weeks depending on your location and the specific artisan schedule.
Do you offer professional assembly services?
Yes, we offer white-glove delivery which includes professional assembly and packaging removal for a flat fee. You can select this option at checkout for a stress-free setup.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that a restocking fee may apply to large furniture returns.
Are your materials sustainably sourced?
At MoKo Home+Living, we prioritize eco-friendly practices. Our wood is FSC-certified, and we use low-VOC finishes to ensure your home environment remains healthy and sustainable.
Do you provide fabric swatches before I purchase a sofa?
Absolutely. You can order up to five fabric swatches for free through our website to ensure the color and texture perfectly match your living space before committing to a purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger furniture investments.