Returns & Exchanges
At MoKo Home+Living, we want you to love your space. If your new furniture or home accessory isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer happiness team via email or our online portal with your order number and photos of the item's current condition.
Prepare the Item
Ensure the product is disassembled and placed back in its original packaging to prevent damage during the return transit.
Schedule a Pickup
Once approved, our logistics team will coordinate a convenient time to collect the item directly from your home or office.
Receive Your Refund
After our warehouse team inspects the returned item, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing